Privacy policy

In this policy references to PowReady technologies Ltd or the Company are to PowReady technologies Ltd (company number 11965692) whose registered office is at 27 Old Gloucester Street, London, WC1N 3AX.

PowReady technologies Ltd is committed to maintaining robust privacy protections for our users. This Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us when using our Platform. It is applicable whenever you use our website www.powready.com, the Powready mobile application, or contact us by telephone or email.

For the purpose of this Privacy Policy we use the following terms:

Both the website and application shall be referred to as the “Platform”.

“Legitimate interest” means our lawful basis to process personal data in line with the lawfulness, fairness and transparency principle when conducting our business to provide you with the most secure experience. In an endeavor to ensure your privacy, we ensure striking a balance between our business solutions and any impact on your rights they may have before we process your personal data in accordance with our legitimate interests.

“Personal Data” means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (‘anonymous data’).

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Platform.

Please be aware that our websites are not intended for children and we do not knowingly collect any personal data about children. Further, we do not knowingly collect any sensitive information (i.e., information about your or any data subject’s race, ethnicity, religious or philosophical beliefs, sexual orientation, sex life, political opinions, health, trade union membership, or genetic/biometric data) via this website.

PERSONAL DATA THAT WE COLLECT ABOUT YOU

PowReady technologies Ltd. is the “data controller” of your personal data, which means we:

– “control” your personal data, including making sure that it is kept secure;

– make decisions on how to use and protect your personal data, but only to the extent that we have informed you about the use or are otherwise permitted by law. Personal data we process may include:

• Your name, address, year of birth, title and login and account details

• Debit or credit card details

• Information about your devices, such as IP address or your location

• How you browse our websites

• The type of mobile devices used by our customers, unique device identifiers, mobile network information, mobile operating system, time zone settings;

• Communication and marketing preferences;

• Your interests, preferences, feedback and survey responses;

• Other personal data that you submit to us, such as information you provide to register for email alerts or correspond with us in relation to inquiries; and

• Other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).

HOW WE OBTAIN AND USE YOUR PERSONAL DATA

We collect and use the personal data received from you directly. via the Platform. in online forms or other forms of communication, such as e-mails for the purposes listed below and any other related or associated purposes.

Service-related purposes. We collect and use your personal data for the purposes of providing you with the services (on the basis that it is necessary for us to do so for the performance of our contract or if it is in our legitimate interest to do so), such as:

(a) providing you with the services that you have requested;

(b) authenticating, operating and maintaining your user account;

(c) developing, operating and improving our Platform, products, services and content;

(d) provision of personalised services based on the way you access and use our Platform and services;

(e) sending you important notices and announcements such as services- related information, modification to terms, rules and software upgrading; and

(f) to respond to your feedbacks.

(g) to track your pickup and drop off locations to help find you the nearest power banks to you.

(h) to enable us to manage customer service interactions with you.

(i) to keep a record of your relationship and purchase history with us.

(j) to verify your identity and to identify and prevent fraudulent transactions.

We may also collect and use your personal data for purposes connected or relevant to our business (if it is in our legitimate interests to do so or pursuant to any legal obligation we are subject to), such as:

(a) complying with our legal obligations and requirements;

(b) enforcing obligations owed to us, and contractual terms and conditions;

(c) accounting, risk management and record keeping;

(d) carrying out research, planning and statistical analysis;

(e) to prevent, detect, process and investigate fraudulent or other illegal activities, or mitigate the risk of occurrence of the aforementioned events;

(f) staff training; and

(g) any other reasonable purposes related to the aforesaid.

Information we get from other sources

We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services) and will notify you when we receive information about you from them, the purposes for which we intend to use that information and the legal bases for doing so. We also collect personal data from publicly available sources.

In connection with an employment inquiry, we collect data from third parties regarding your work authorisation status, education history, employment history and professional designations, and other information about your qualifications.

We may combine personal data that you provide to us with information that we collect from, or about you, in some circumstances. This will include information collected in an online or offline context.

Marketing

We use our best endeavors to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

You will receive marketing communications from us if inter alia you have requested information from us or purchased products and, in each case, you have expressly consented to receiving that marketing.

We will get your express opt-in consent before we share your personal data with any company outside Powready for marketing purposes.

DISCLOSURE OF PERSONAL DATA

We will disclose your personal data with third parties if required to do so by law or regulation.

We will also share your personal information with the parties set out below for the purposes set out in this Privacy Policy:

Access: You have the right to ask for a copy of the personal data that Powready holds about you free of charge, however we may charge a ‘reasonable fee’ if we think that your request is excessive, to help us cover the costs of locating the information you have requested. We will respond to your request as soon as possible and (save for in certain circumstances) within one month.

Correction: If there are any inaccuracies in the information we hold about you, please contact us and we will correct them.

Deletion: If you think that we shouldn’t be holding or processing your personal data any more, you may request that we delete it. Please note that this may not always be possible due to legal obligations.

Restrictions on use: You may request that we stop processing your personal data (other than storing it), if: (i) you contest the accuracy of it (unless the accuracy is verified); (ii) you believe the processing is against the law; (iii) you believe that we no longer need your personal data for the purposes for which it was collected, but you still need your data to establish or defend a legal claim; or (iv) you object to the processing and we are verifying whether our legitimate grounds to process your personal data, override your own rights.

Object: You have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request the transfer: If you wish to transfer your personal data to another organisation (and certain conditions are satisfied), you may ask us to do so, and we will send it directly if we have the technical means. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdrawal of consent: If you previously gave us your consent to allow us to process your personal data for a particular purpose, but you no longer wish to consent to us doing so, you can contact us to let us know that you withdraw that consent. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

COOKIES

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory.

Our service does not use “cookies” explicitly. However, we may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

HOW TO CONTACT US

If you have any concerns or questions regarding our use of your personal data (including any requests to exercise your legal rights) or this Privacy Policy please contact contact@powready.com.

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